fREQUENTLY ASKED QUESTIONS ABOUT RENT CAR CRETE
FAQ'S
WE ANSWER ALL YOUR QUESTIONS
rent car crete. Planning your Crete summer vacations and need a car?
Our FAQ section covers everything from renting a car in Crete to specific queries about Heraklion Airport car rentals and the rest of our pick up and drop off locations. Whether you're wondering about insurance options, age restrictions, or the best areas to explore, you'll find answers to your most frequently asked questions here. Still have doubts? Don't hesitate to contact our expert team for personalized assistance.
Yes! All our prices include full insurance coverage with 0 excess. This means you won’t pay anything extra in case of damage or theft, as long as the car is used according to our terms and conditions. No hidden fees, no surprises, just total peace of mind.
You can check our "Rental Policy" for the insurance coverage.
If you have selected Heraklion Airport as your pickup location, your rental vehicle will be available at our office, conveniently located just opposite the airport. Before your arrival, we will send you the exact location and pickup instructions.
To ensure a smooth pickup process, please provide your flight number, airline, arrival date, and arrival time when making your booking. This allows us to monitor your flight and prepare your vehicle accordingly.
Upon arrival, simply proceed to our office location, where your vehicle will be ready for collection. If you experience any delay or require assistance, please contact us using the details provided in your booking confirmation.
If you have selected to pick up your rental vehicle from Heraklion Port, then a representative of our company will be waiting for you in the arrivals hall to deliver you to your vehicle. Please inform us with your arrival time and date, with your booking, in order for our company representative to be waiting for you.
If you have selected to pick up your rental vehicle from Chania airport, then a representative of our company will be waiting for you in the arrivals hall to deliver you to your vehicle. Please inform us with your flight number, Flight Company, arrival time and date, with your booking, in order for our company representative to be waiting for you.
If your booking is canceled at least 48 hours before the scheduled pick up time of the vehicle, then all funds will be reimbursed. Otherwise, if your booking is canceled less than 48 hours then, no funds will be reimbursed.
Fuel, Second Driver.
Yes, we deliver and pickup your car from several places in the island. You can find those spots in our "Locations" menu link.
If you want to extend the duration of your rental in relation to the one planned originally, you should contact our offices.
Once you have made your reservation, you will be sent a confirmation e-mail showing your reservation number, the final price and any other information relevant to your rental.
Yes, you can make changes to your booking up to 48 hours before your pick-up date with no extra charge.
Returning the rental vehicle with the same amount of fuel with which you received it. If the vehicle is returned with less fuel, you will be charged for the remaining amount. In case the vehicle is returned with more fuel, no refunds are made.
Two things are required in order to collect your vehicle, a driving license and your passport or an ID.
From 21 to 79 years old and each driver must have a driving license.
